COACHES WE LET COMMUNICATIONS DIE ON THE VINE
I was recently coaching a coach via email after he sent me his weekly report where he communicates his activity.
I asked the coach if he'd heard back from a prospective client he had mentioned in his prior report.
He said, "No."
Me: "You didn't receive a response from your email?"
Me: "Did you resend it, asking if they received it?"
Him: "No. I stopped doing this because I didn't want people to think I was pushy or sales-ey."
Me: So there's been nothing - you have let this person go?
Him, "Well, yes.
AGAIN and AGAIN
Whatever the email - whether it's a proposal, a question, an idea, I have heard this over, and over, and over again.
Coaches don't resend emails, and we let a communication die on the vine for fear of being seen as:
BEEN THERE, DONE THAT!
Then we learned (eventually).
We learned that allowing a communication to die on the vine isn't helpful. We miss out. We make up stories about what's happening on the other end, that someone has decided they don't want our idea/service/assistance.
We project all sorts of things onto the prospective client.
And we stop serving.
We get mired down in how we look, concerned about our appearance and what, "someone might think."
We also lose sight of:
THEIR LACK OF RESPONSE HAS NOTHING TO DO WITH US.
Most of the time. In fact, almost all the time.
THE WAY MOST PEOPLE PROCESS E-MAIL
We forget that most people are answering the last five emails they received in their inbox in a furious rush to get them handled, so they can feel better. Then they stop, because they feel better, and move on.
If your email drops below the five, it's called BUH BYE.
Not personal. Not about YOU.
FREEDOM AND SERVING
When you free yourself from turning the mirror back on you and how you look, you are free.
Free to be curious.
Free to get back to making a difference and serving others.
Free to find out what's really happening.
Free to add value and drop the personalization.
I spent a LOT of time in junior high and high school worrying about what people thought about me. I was anxious about being liked and being accepted.
This junior high school girl, the one inside of me is not who I want running my coaching business. I want her safe and cared for inside of me.
And, she's not who I want running the show when I am sending my communications, or deciding on resending an email with a simple, innocent:
Did you receive the below? I haven't heard back from you ...
COACHES WHAT WAS THE LAST EMAIL YOU LET GO IN THE NAME OF "NOT SEEMING PUSHY" ... ?
Post to comments. Or post that you just sent, "Did you receive the below? I haven't heard back from you ." and let's see what happens.
PS: Almost every time I send out a resend with "Did you receive the below? I haven't heard back from you ..."within one or two resends I hear back, "Thank you - I was out of town/dealing with a challenge here/avoiding this because I know it would be helpful/my mom was ill ...
Or, they don't even say what was going on. They just respond with, "Yes, I'd like to get on the phone, that works."